CARLTON HOUSE SCARBOROUGH
We are pet-friendly throughout the property and have a compulsory Pet Policy that the guests must agree with via email prior the arrival. The Pet policy will be sent to you at the time of making the booking. It is the guest’s duty to provide the requested information as per the policy. We reserve the right to cancel a reservation if the guest does not inform us of bringing a pet or does not agree via email with the policy.
We will request your payment details to keep on the system until the day after checkout day in case of damages caused by your pet.
Read our Pet Policy Here:
➢ You must let us know you are coming to stay with your pet and tell us the breed and age of your dog.
➢ Our policy allows a free stay for 1 small or middle size pet per room for the period of your booking. Additional pets will be charged an extra fee per night. Please enquire at the time of booking.
➢ We allow a maximum of 2 small pets or one middle size pet to stay per room.
➢ Larger dogs can be admitted under exceptional circumstances (such as guide dogs) at the owner’s discretion depending on availability and room standards.
➢ Pets need to sleep in their own bed and have their own towel. You must never use our towels to dry your pet.
➢ Pets are never to be left alone in the room unless they feel comfortable in their pet carrier. You need to bring your own pet bed.
➢ We allow pets throughout the property. They need to be well-behaved and not disturb the rest of the guests.
➢ If you are bringing your cat with you, please keep in mind that we do not allow cat litter trays in the room. You need to take your pet out on a lead when needed.
➢ Pets need to be well-mannered and quiet as barking will disturb the rest of the guests. You know your pet best and if you feel they will not be able to settle please make alternative arrangements. We reserve the right to ask the guests to leave the premises if their pet is disturbing the rest of the residents.
➢ Strictly no pets on the furniture and beds.
➢ Damages (if any) to be paid by the owner.
➢ The pets need to be treated for parasites and vaccinated. We will need your confirmation for that via text or email.
➢ The owners need to confirm via email or text that they agree with and will adhere to our Pet Policy.